SBA DISASTER ASSISTANCE

Due to the impact of the Coronavirus, we have been fielding a lot of phone calls about disaster assistance from the Small Business Administration. At the present time, small business owners may apply online in the Disaster Loan Application Portal at https://disasterloan.sba.gov/ela. For program questions or assistance in completing the application, please contact the Customer Service Center at 1-800-659-2955 or disastercustomerservice@sba.gov.

ATTENTION VALUED CUSTOMERS!

At Celtic Bank, we remain committed to helping our customers in both good times and bad. We realize that the COVID-19 virus is causing major disruptions and we are aware that you are feeling its impact. Celtic Bank remains open and fully functional during this difficult time. In order to minimize the impact of the COVID-19 virus on our staff, our lobby will be open to the public between the hours of 10:00am to 2:00pm MST.

Due to the increased number of phone calls, we ask that you communicate with us to the extent possible by email. If you are looking for a payoff, please send your request to payoffs@celticbank.com. If you are in need of a servicing action, please email loanservicing@celticbank.com. For general information about an existing loan or questions about COVID-19 relief loans, please send an email to generalinformation@celticbank.com.

The CARES Act has passed and Celtic Bank is accepting applications for Paycheck Protection Plan loans on a limited basis, prioritizing existing Celtic Bank customers. If you haven’t done so already, please complete this form: https://start.celticbank.com/paycheck-protection-program. If you have already completed it, doing so again will not provide any benefit. You will receive an email directing you to our online application. Please know that we are working through requests as quickly as possible but it may be a day or two before you receive the email. Thank you for your patience.

Your email will immediately be assigned to one of our agents who will reach out to you as soon as possible, and work with you to resolve your immediate concerns and find a way forward. Close communication at this time will help us to more effectively understand your needs and respond quickly.